A leading Japanese electronics company, listed among the Fortune 500, has a vast network of over 230 subsidiaries and affiliates. Targeting the middle market, the company needed a robust software solution to streamline operations across its branches in Vietnam, Thailand, and India. To achieve this, they partnered with Savvycom, a top 10 IT company in Vietnam, renowned for delivering cost-effective and innovative tech solutions across multiple industries, including BFSI, retail, e-commerce, healthcare, and education.
Software Localization for Electronics Business
CASE STUDY
Streamlining Multi-National Electronics Branches with Software Customization
Get To Know The Client
The Client’s
Challenges
Despite its market prominence, the client faced significant challenges in localizing their software to meet the specific needs of their international branches. These challenges included:
Complex Localization Requirements
The client needed comprehensive software localization that addressed unique regulatory and operational requirements in Vietnam, Thailand, and India.
Customization Needs
Each branch had distinct operational workflows that required customized software solutions to enhance efficiency and meet local business practices.
Full Life Cycle Implementation
Ensuring a seamless implementation across multiple sites demanded careful planning and execution, from initial setup to ongoing support.
Second-Level Support
Providing consistent and effective second-level support to address issues promptly and maintain smooth operations across all branches.
Our Dedicated Approach
Localization and Customization
Savvycom’s team meticulously carried out software localization, ensuring compliance with local laws and business practices in Vietnam, Thailand, and India. Customization efforts focused on adapting the software to meet specific operational needs, covering finance, distribution, and manufacturing processes.
- Finance Modules: General Ledger, Account Payables, Account Receivables, Cash Management, Budget Management, Fixed Assets, Multi-Currency Financial Statement, Withholding Tax, and VAS Local Law compliant reports.
- Distribution Modules: Order Management, Shipping Management, Serial Number and Lot Control, Purchasing, and Inspection.
- Manufacturing Modules: Production Planning, Production Control, and MRP (Material Requirements Planning).
Full Life Cycle Implementation
Savvycom ensured a smooth and efficient deployment of the localized software across all three branches. This included initial setup, testing, training, and ongoing support to ensure seamless integration and operation.
Robust Support System
Savvycom provided second-level support, addressing any technical issues that arose and ensuring continuous and efficient operation. This support included real-time troubleshooting and collaboration with the client’s internal teams to resolve issues promptly.
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Outcomes
The collaboration between Savvycom and the electronics company yielded significant positive outcomes:
Enhanced Operational Efficiency
The localized and customized software solutions significantly improved the efficiency of finance, distribution, and manufacturing processes across all three branches.
Compliance and Customization
The software was tailored to meet the unique needs of each branch, ensuring compliance with local regulations and business practices.
Cost Reduction
By streamlining operations and providing robust support, the solution helps reduce operational costs, contributing to the client’s overall business performance.
The successful implementation and ongoing support fostered a strong and collaborative relationship between Savvycom and the client, demonstrating Savvycom’s commitment to delivering value-driven and innovative technology solutions. This case study also showcases Savvycom’s expertise in delivering tailored and efficient software solutions, helping clients overcome complex challenges and achieve their business goals.
