What are chatbots?

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What are chatbots (bots)? Bots are used as virtual assistants which help to chat and build relationships with users without needing to speak to another human. They’re in Skype, Facebook Messenger and here’s what you need to know. What are chatbots? Chatbots are computer assistants. They appear in your messaging apps like Facebook Messenger and Skype. It has been used for booking flights, hotels, ordering takeaway and much, much more. The chatbots we’re talking about here are essentially virtual assistants,…

How AI And Chatbots Are Strengthening The Customer Experience?

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Artificial Intelligence (AI) is dramatically changing business, and chatbots, fueled by AI, are becoming a viable customer service channel. The best ones deliver a customer experience (CX) in which customers cannot tell if they are communicating with a human or a computer. AI has come a long way in recognizing the content – and context – of customers’ requests and questions. Typically, customer service chatbots answer questions based on key words. The most basic systems are actually document retrieval systems.…

Blockchain Faces Three Challenges in Healthcare

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Blockchain is one of the hottest and most interesting technologies in the healthcare industry. It is increasingly emerging as a promising weapon for addressing many problems. Read more: Blockchain for Healthcare However, there must be a good reason why blockchain technology is not widely implemented in the healthcare sector yet. The fact is that it faces a series of issues healthcare providers must tackle. So, this infographic shows 3 main challenges that the blockchain-based solutions have to face. Blockchain technology…

The Power of Blockchain for Healthcare

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The blockchain will become the next big healthcare technology innovation. It is here to help secure medical devices and improve patient privacy. Lately, blockchain technology has created a lot of attention and excitement. There are countless applications running on the blockchain, from banking to transportation, and especially to healthcare. Blockchain can, and hopefully, will revolutionize every aspect of healthcare. These include streamlining the resolution of insurance claims, management of internet of things medical devices and providing granular privacy settings for…