Some people may think coding is the most important phase in the software development life cycle (SDLC), but this is completely a myth that we should tear down. Testing is particularly important because it determines the quality of the software after the Designing and Building phase. Software testing strives for the goal of a free-bug application before it’s delivered to the customers. In the fast-paced and competitive business world, the quality should be the big motto in the IT outsourcing industry.
Savvycom team deeply understands that our clients have invested their money and time into our projects, so our mission is to provide them with stunning high-quality applications. We, therefore, give prominence to implementing software testing procedure. Several following reasons may clearly tell you why software testing plays an important role in our SDLC.
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Software Testing terms could be mixed up
Before going into detail about the software testing procedures, it’s important to make clear some following definitions:
- Error/Mistake: Errors or mistakes are committed by software developers, which should be software engineers, software programmers, or analysts. In the coding process, a mistyped variable name might lead to an error. When errors arise, they could make the program malfunction.
- Bug/Defect/Fault: A bug or a defect is a flaw that appears when the programmer makes mistakes while he designs or builds the software or the program. A bug leads to the malfunction of the software.
- Failure: When a program containing bugs or defects get executed, its system will malfunction, which calls failure.
Save time and money
Important as testing is, this phase is still being underestimated and undervalued, commonly by some of the project owners who don’t know the role of testing teams in the project’s success. Consequently, some businesses cut expenses spending on software testing. In the long term, a program that has not been carefully tested before delivered to the customers could cost them a much larger amount of money than the total they paid for the whole project.
Let’s remember, it would be more cost-effective and time-efficient to make sure things work well in the beginning. The thorough and stringent testing is a budget-wise investment because it can generate great results above expectations.
Software development consists of many phases and the earlier phase bugs are caught in, the lower costs to fix them it costs. Inspecting and curing bugs is similar to detecting and treating cancer. The first stage treatment costs are always much lower than the third stage ones. When a programmer continues coding without testing, his mistakes might betray him during the software development. The further the project’s carried out, the harder it is to correct the mistakes and cure the bugs. This may lead to the misunderstandings your client’s business objectives of the software. Therefore, it’s crucial to get software testing done as soon as possible.
Enhance customer satisfaction and company reputation
Products represent the face of a company. Customers don’t see a company based on the process but on the result. A good product will help you build trust and intrigue the consumers, which, in return, improve your competitive advantage on the market. In contrast, a substandard program will disappoint the customer, demotivate them from buying another product from your company. Therefore, it will likely decrease the retention rate and your company competency towards competitors.
At Savvycom, we have Jio Health, an online healthcare product that collaborated with the Jio tech team. Jio Health is a smart system running on both Ios and Android, which helps Doctors and their Patients connect easier through devices, which also saves a lot of time and gap among patients and doctors. In the beginning, we also had to deal with crashing and bugs, but partly thanks to the meticulous software testing phase which reinforces the quality of the product, we have gained 75000 registrations and 25000 visits, beating a lot of competitors and becoming a breakthrough in the healthcare industry. This cannot be such a boom without the help of our testers, who, with a customer-centric mindset, have spent nights and days to bring the best version to the customers, gaining for us thousands of registration and the trust of the customers.
Security is one of the most sensitive and vulnerable parts of coding. There have been many situations where the user’s personal information has been stolen or being used for shabby purposes by hackers. Especially some information may cause huge damage or danger to users if it gets leaked, for example, banking information, phone number or address. Therefore, many customers nowadays are not willing to fill in the profile sheet lest their information being stolen.
Some might argue that the rate is too small to doubt the security of technological devices or applications. However, chances are it’s not. Even Yahoo, one of the biggest guy on the Internet, had been the victim of a data breach in 2014. According to CSO Online, the attack compromised the real names, email addresses, dates of birth and telephone numbers of 500 million users. In October 2017, Yahoo announced the full face of the scandal to the public, admitting that almost all 3 billion user accounts registering in their system had been compromised. As a result, in the end, they have to sell the company to Verizon, ending an era on which marked their name.
It’s not just a lesson for any businessman before the ultimate power of cyber-attacks, but also a wake-up call to any technology developer. Customers sure have a reason to be afraid of information leaking and other relevant breaches. Therefore, the job of an IT manufacturer is to provide top-notch quality and reliable services so that customers don’t hesitate to give full trust to not only the product but also the company. The moment users refuse to hand in their information is the moment they refuse to trust you, therefore, the moment you lose. Thus, having a strongly protected program is not only safe for your users but also for your business system.
However, truth be told there is no perfectly perfect product that has 0% of defects, we can only minimise the number of errors and maximise the operational productivity and continuously reinforce the security wall. That is to say, one of the most effective ways is to test the product before representing it to the market. By testing, bugs are detected, defects are fixed, security walls will be rebuilt right away if there is any crack in the system. Weak points in the code consequences are found and strengthen, so that not any fault is allowed to be in customers’ sight, therefore, the products on their hand will be of the best condition. Users are no longer need to worry about anything, especially the confidential level of their information stored in the platform.
If you want any further advice on efficient testing, or just simply looking for a partner that can understand and addressing all customers’ needs, please take Savvycom into consideration.
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- Phone: +84 24 3202 9222
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