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DCX 101 – All about Digital Customer Experience

Customer Experience is the competitive edge to win the market Let the numbers tell the stories: 76% of customers expect companies to understand their needs. More than 80% of companies who ...

Savvycom Launches New Artificial Intelligence (AI) Lab

The next innovation AI Lab in Vietnam, with advanced tech as its main driving force Clients rotate to the new, they demand both innovative solutions for their toughest challenges and the ...

What are chatbots?

What are chatbots (bots)? Bots are used as virtual assistants which help to chat and build relationships with users without needing to speak to another human. They’re in Skype, Facebook ...