On-demand Laundry App Development: Cost And Key Features

The increased awareness and desire for eco-friendly laundry detergents and promoting a safe and balanced lifestyle among consumers are driving up the demand for laundry products. With high competitiveness in the laundry market, many businesses opt for launching laundry app development to stand out. According to Verified Market Research, the Global Online On-Demand Laundry Service Market was valued at $9.72 billion in 2019 and is projected to reach $113.24 billion by 2027, growing at a CAGR of 35.9% from 2020 to 2027.

This article will serve as a comprehensive guide to on-demand laundry app development, assisting businesses in their digital transformation journey with insights on mobile app development trend and mobile app design ideas.

1. On-demand Laundry App Development – Why would you need it?

Technology is revolutionizing the world, and the laundry business is no exception. With the rise of laundry booking apps and laundry delivery apps, businesses can reach more customers, offer better services, and boost revenue. Technavio reported that the laundry sector continues to grow in the future. Examples of companies benefiting from on-demand laundry services include:

Source: Zoominfo

A laundry mobile application benefits both businesses and customers. For businesses, such apps enable them to:

• Manage booking effectively: Custom laundry management systems help organize and handle a large influx of orders, providing an efficient booking structure.
• Maintain customer communications: By collecting customer feedback and insights, businesses can tailor their services and promote future interactions.
• Store customer information: Client data collected through custom laundry app solutions can be analyzed to improve service.
• Monitor staff and performance: By utilizing staff accounts within the app, businesses can gather performance data and customer reviews to manage staff assessments.
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For customers, on-demand laundry apps offer:

• Easy booking: Customers can place an order or schedule pickup and delivery anytime via a laundry service software.
• Tracking the laundry process: Customers can stay informed about the status of their laundry, ensuring peace of mind, especially for delicate or luxury items.
• Feedback on service: The app provides a feedback form, encouraging users to share experiences, which helps improve services.

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2. Concepts of On-demand Laundry App Development

Laundry app development caters to three main user segments: the customer, the delivery person, and the laundry admin. Each side requires its own unique set of features.

2.1. Customer Side

The customer interface includes options such as:

• Easy signup and sign-in
• Service options: Users can select different types of laundry services, including specific fabric preferences and detergent choices.
• Payment integration: Customers can pay using integrated payment gateways, facilitating smooth transactions.
• Order tracking and notifications

2.2. Delivery Side

Delivery workers can manage orders through customized laundry apps that allow them to:

• Confirm orders and set delivery schedules
• Update order status
• Access integrated maps for optimized delivery routes

2.3. Laundryman Side

The laundryman side needs to be closely connected to the delivery side. The laundryman gets detailed information about clients’ orders, such as the order number, service type (Laundry Care, Dry Clean, or Duvet Clean), fabric and detergents, etc. Each step of laundry needs to be marked on the app to keep the clients updated. In the case there are any problems occur, the laundryman has to inform and discuss with the clients to find out the solutions When laundry is completed, systems will send the notice to the delivery.

The admin panel oversees the entire operation. It handles:

• Order history and client data
• Staff management
• Statistics and analytics dashboards

3. Key Features in On-demand Laundry App Development

Successful on-demand laundry app development includes key features across customer, admin, and delivery sides. Working with an experienced mobile app development team is crucial to ensure that all necessary functionalities are seamlessly integrated.

3.1. On-demand Laundry App Development: Customer Side

3.1.1. Easy And Quick Sign up/Sign in

The easy register enables the customers to sign up through various options such as phone numbers, email, or social media accounts like Google, Facebook, etc. It saves users time by not going through validation steps. The password saving function should also be added to laundry app development, helping users get rid of retyping passwords.

3.1.2. Service Options

There are multiple options for app users to select for the laundry. Some fabrics require special treatment. For instance, if the customers need the laundry service for cottonwear, they choose the ‘Cotton’ option, and the laundryman will know what treatment should be given for the clothes.
A small note is that the ‘Other’ option is essential in the laundry app development because it is impossible to list all existing fabric. This option allows app users to note the fabric not in the mentioned options but also the laundry instructions.

3.1.3. Schedule

In on-demand laundry app development, this is one of the most important features. The clients can book the pickup time of their preference in the scheduling function. After the date and time are set, the laundry will be picked up and delivered in time. This makes laundry much more convenient for the busy who is not always available at home.

3.1.4. Estimated Cost

After filling in the services options, type and number of clothes, clients can see the laundry’s estimated cost in the total payment. The costs are calculated basing on the selected services. For example, services for ‘Cotton’ material may cost less than that for ‘Linen’ material, which requires cautious washing and ironing.

3.1.5. Notifications

Customers will receive notification relating to the order status updates, order cancellation, promotion offers. This function benefits both service sellers and buyers. The customers will not miss any updates while the laundry service provider stays more connected to customers and motivates them to come back later.

3.1.6. Order Status

This is another indispensable feature. With the help of this feature, customers can track their orders’ progress in real-time. The laundryman needs to update the order status periodically to keep the customers updated with their orders’ status. The customers will feel more assured when they know what is happening with their clothes.

3.1.7. Order Cancellation

In the on-demand laundry app development process, developers need to assume any possible situation, and some order cancellation is inevitable. The cancel button is usually placed at the bottom of the order. After customers cancel any orders, the laundry app system will automatically send notifications to the admin, laundry, and delivery. Questions about canceling reasons should also be added for service improvement purposes.

3.1.8. Offers

Customers love offers. When they start an order, checking the promotion code is almost a habit. Therefore, if the app has “My Offers”, showing personalized rewards or offers for the users, it will encourage them to utilize the code. Besides, the admin can organize some campaigns and giveaway vouchers. They can attract customers’ attention and increase interaction.

3.1.9. Payment

The payment gateway within the laundry app development is vital, especially in this digital era, when the e-wallet becomes indissoluble. It takes less time and be convenient for customers. They can complete the payment with a few taps, connecting their bank accounts or any e-wallet after finishing the orders. However, the cash payment option is unremovable as some older people prefer the traditional methods.

3.1.10. Review and rating

Allowing customers to give feedback and rating only after the order is finished ensures all the reviews are from the real users, avoids the rivals’ spams. These reviews will be transferred to admin, laundryman, and delivery as they are valuable for service improvements.

3.2. On-demand Laundry App Development: Laundryman/Admin Side

3.2.1. Login

The admin or laundry workers need their own account type to differentiate them from customers. In these accounts, they can get access to the dashboard to manage the business. Also, these accounts have control of the app overall. For example, the admin can decide which notifications the customers will receive or change the order status.

3.2.2. Dashboard

The dashboard is the paramount tool for the admin to manage the app and make business decisions. The dashboard contains all the figures, such as the detailed information of each order, total number of orders, real-time analytics like business growth, profit per order, staffs’ performance, etc. The laundryman also will not miss the customers’ booking date if they keep on track with the dashboard.

3.2.3. Order History

Order History is essential to keep the clients’ loyalty. Admin can develop personalized offers for loyal ones and find out the clients’ taste by statistics. In some apps, Order History is integrated into the Dashboard and synchronized with other data. This makes all statistics are in one place and convenient for the management.

3.2.4. Reminders

This feature is quite beneficial in on-demand laundry app development. It helps the laundryman not miss the tasks and admin to keep the whole system run as scheduled. For example, if there is any coming deadline for ironing, the system will automatically send a reminder about the task so the laundryman will arrange a time for it.

3.3. On-demand Laundry App Development: Delivery Side

3.3.1. Login

The shippers need a customized interface, so there should be a shipper login option when signing in. In this account, shippers will organize their workload based on the information about the orders’ schedule and location to ensure everything is on track. 

3.3.2. Map

This is one of the most important features for shippers in laundry app development. It shows the precise customers’ location so the shippers can create the shortest delivery or pickup routes. This function’s interface can base on Google Map, so the app can take advantage of the tremendous data source of Google to increase the location’s accuracy, and shippers will not take too much time to familiarize themselves with it. 

3.3.3. Schedule

The delivery men need to adjust their working time according to orders’ date and time. Therefore, the app needs to provide them a schedule of what time they need to pick up or deliver to have an overview of their future working schedule to arrange the time reasonably. This schedule also needs to be equipped with reminders to ensure everything runs in time.

3.3.4. Customer Contact

This feature allows shippers to contact the customer directly. Many unpredictable cases are happening while shippers are on the road that they need to inform customers. For example, shippers cannot find the address, or there is a sudden traffic jam, making shippers do not make it in time. The shippers need to commit that they will not leak the customers’ personal information.

4. Trendy Designs for On-demand Laundry App Development

4.1. Rounded Corners

Rounded corners have been mobile app design trends accelerated from mobile devices such as iPhone 12 or Samsung Galaxy S21 Ultra. These curves gradually get reflected in the design of mobile apps. This mobile app design is aesthetically pleasing and positively impacts user experience, making it easier for the human eye to see and more quickly for users to input data and carry out transactions.

4.2. Neatly Organized Contents

Too many texts on the screen can disperse the users’ focus and decrease efficiency. Keeping the app interface simple and minimal, using different font sizes, highlighting the key points or frequently-used features are suggested solutions. Focusing on one or two actions at once proves for a better user experience. This also helps to deliver more accurate messages of app developers to the customers.
Besides, white space and bright colors are recommended to be used widely and wisely. White space is an effective tool for separating different sections, especially in on-demand laundry app development, while the colors can attract the users’ focus. However, using too many colors might confuse and exhaust the users’ eyes.

4.3. Make Use of Visual

According to Taylor & Francis Online, users form their first impression in only 50 milliseconds. In the laundry app development, the design should not only be beautiful but also be a comfort to use. Designers are trying to meet the users’ cravings for a more relaxing experience that can reduce eye strain by creating comprehensive designs joined with soothing visuals easy on the eyes. The app designs contain natural colors and simple layouts that don’t overwhelm users, enabling them to look at the screen longer without getting uncomfortable.

5. On-demand Laundry App Development Cost

The app development cost for an on-demand laundry app depends on various factors, including the platform, design complexity, and backend requirements. Collaborating with professional mobile app development companies can ensures that the app is built efficiently and within budget. Additionally, businesses need to consider how to launch an app strategically to maximize impact, including app store optimization and pre-launch marketing campaigns.

• Platform: Developing for Android might take about 800 hours, whereas for iOS, it could take around 750 hours.
• Design: Designing an intuitive interface may take 140-200 hours.   
• Backend and admin panel development will need around 200 hours.

In total, building a laundry app for iOS and Android may require up to 1,000 hours, with costs ranging from $12,000 to $30,000, depending on the region and developer rates. Moreover, businesses can explore app monetization strategies, such as subscription services or in-app advertising, to maximize revenue.