Banktech – From Overload to Efficiency
From Overload to Efficiency: Savvycom’s Strategic Impact on Banktech’s Growth
Project Overview
Banktech, an Australian provider of specialized payment and technology solutions, was struggling with resource overload, missing project management standards and delayed releases. Savvycom introduced a senior Business Analyst and standardized project management, helping Banktech bring well-received products to market faster.
About The Client
Banktech is a fintech company providing specialized payment and technology solutions, serving a diverse range of industries with a strong foothold across Australia and beyond. Its portfolio includes some of the most advanced payment systems on the market.
As its influence expanded globally, managing in-house resources and project timelines became increasingly challenging. Banktech turned to Savvycom, with more than 15 years of expertise in digital transformation, to improve operational efficiency and accelerate project outcomes.
Challenges
- Resource Overload: The increasing demand for new products led to an overwhelming workload for the in-house development team, causing delays in project timelines and a strain on resources.
- Lack of Project Management Standards: The absence of standardized project management practices resulted in inefficiencies, high costs, and difficulties in meeting customer expectations.
- Product Release Delays: Without a structured workflow, product development cycles were prolonged, impacting the company’s ability to bring new solutions to market promptly.
- Customer Engagement Challenges: The lack of a streamlined process led to increased costs, particularly when attempting to expedite project timelines to meet client demands.
Solutions
Savvycom was initially engaged to provide a team of developers for various tasks. Banktech’s Tech Lead quickly placed trust in the quality of their work, and as the project evolved, Savvycom identified the need for a more comprehensive approach.
- Introducing a Senior-Level Business Analyst: to relieve resource overload and improve workflow efficiency, Savvycom recommended adding a Business Analyst (BA) with years of experience. Drawing on Savvycom’s staff augmentation expertise, Banktech brought in a Savvycom BA to streamline processes and accelerate project timelines.
- Enhancing Collaboration with Expertise: Savvycom’s junior to medium level developers worked closely with Banktech, keeping tailored solutions aligned with the client’s needs and producing high-quality deliverables that met and exceeded expectations.
Results
- Accelerated Project Progress: with a senior-level Savvycom BA and standardized project management processes in place, project timelines were significantly shortened and Banktech brought products to market faster than anticipated.
- Quality Deliverables: the collaboration delivered high-quality products with carefully crafted features and significant investment, meeting stringent market standards.
- Positive Market Reception: the products received positive feedback from Australian customers, reinforcing Banktech’s reputation for innovation and quality and setting the stage for ongoing growth.
Savvycom’s BFSI track record also includes Cambodia Banking and Shinseung Tax Firm.
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